What happened
The World Economic Forum's Community of Chief Health Officers published an executive briefing, 'AI's Overlooked Risks: The Human Side of Deployment,' released on 12 November 2026 (World Usability Day). It argues the risks most often overlooked as AI becomes embedded in everyday work are human ones: 'cognitive overload, deskilling, the stress of workplace surveillance, job insecurity, and investments that fail to deliver value because people were treated as an afterthought.' It sets out a 'person-centred checklist' for C-suite leaders that calls on them to map roles and decision rights before selecting tools, involve workers from the outset, protect autonomy and secure clear accountability, and measure well-being and trust continuously with defined triggers to pause or redesign.
Why it matters
Provides executives a concrete people-side risk framework for AI deployment — the dimension boards routinely overlook while chasing productivity gains, and a lever for delivering value from AI investments.
Action needed
Hand the person-centred checklist to your CHRO and AI programme lead to close the human-risk gap in your AI governance and deployment approach.