Solutions  ·  2026-09-19

Pindrop launches BotStopper to detect AI voice agents in contact centers

SolutionsHigh impactGlobal
Pindrop launched (Sept 16, 2026) Pindrop BotStopper, a standalone real-time detector distinguishing AI voice agents/automated callers from humans in ~2 seconds, backed by a new AI Voice Consortium registry of 5,000+ known AI voices; available today, extending Pindrop's Identity Trust Platform.
First dedicated, standalone product for the emerging threat of AI agents calling enterprise contact centers directly (Pindrop reports AI-powered attacks up ~1680% since late 2024); already validated in production deployments cutting bot activity 94.3%.
Contact-center security, fraud, and identity teams in banking, healthcare, and insurance should evaluate immediately given demonstrated production impact and no dependency on other Pindrop products.
GlobeNewswirePindrop
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